Privacy Policy

1. Information We Collect

We collect information you provide directly to us:

• Account Information: Name, email address, and password when you register
• Profile Information: Company name, job title, and profile picture
• Payment Information: Billing address and payment method details (processed securely by Stripe)
• Content: 3D models, textures, images, and configurations you create or upload
• Communications: Messages sent through our contact forms or support channels

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

3. Cookies and Tracking

We use cookies and similar technologies to:

• Essential Cookies: Required for authentication and security
• Analytics Cookies: Help us understand how you use our services (Google Analytics, Microsoft Clarity)
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings.

4. Data Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that perform services on our behalf (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.